Returns Policy

All returns must be received within 90 days of your original purchase date.

To be eligible for a refund, simply return your order (don't worry, we'll accept it even if it's open or the packet is entirely empty).

Be sure to include your name and address (or your original email receipt) so that we can identify who to credit the refund to!

Once we've received your return and processed your refund, we'll send you an email to let you know. 

The credit will be automatically applied to your original payment method. This can take up to 5 days to show on your bank statement.

UK Orders:

Please send to:

3PLWow (Pawable)
Unit 5 A
Wesley Drive
Benton Square Industrial Estate
Newcastle upon Tyne
NE12 9UP


USA Orders:

Please send to:

Pawable - Returns
c/o OSW
2940 Eisenhower St
Suite 100
Carrollton 
TX 75507

You will be responsible for paying for your own shipping costs to return your order. 

Any shipping costs are non-refundable.